Satisfaction Guarantee - Refund Requests
If you would like to request a refund of the fee you paid to the Company for use of the Service, your refund request must be made (i) within (90) days of the original payment date and (ii) prior to your application being completed, printed or submitted to the USCIS.
From time to time, Company may promote a special offer on its website or via email or any other place of its choice (“Special Offer”). If there is a conflict between these Terms and any terms and conditions or refund policies that are exclusively written for and included with that Special Offer, the Special Offer terms apply.
Unless specifically stated to the contrary herein, all refunds will be calculated based on the purchase price paid at the time of purchase. Refunds for credit and debit card transactions are issued within fifteen (15) business days, however please be aware that it can take your bank up to five (5) additional business days for the credit transaction to post to your credit card or bank account.
Notwithstanding anything to the contrary herein, if you are a resident of the state of California, Illinois, Maryland, Michigan, Minnesota, or New York you shall have the right to rescind the transaction for any reason, and receive a full refund, within either seventy two (72) hours or three (3) business days of entering into the contract for such services, whichever is longer.