FileRight Privacy Policy
Your Data Security is Our Priority
Effective Date: August 20, 2025
1. About This Website and Our Services
FileRight, Inc. (“we” or “us”) operates this website. We provide:
- Information about U.S. immigration: We explain how the immigration system works and which forms may apply to your case.
- Software to help prepare forms: Our tools guide you step-by-step as you fill out immigration forms like green card renewals or naturalization applications.
- Optional support services: We offer help with assembling your application packet, reminders, and other helpful services.
We are not a law firm or a government agency. We do not offer legal advice. You must be at least 18 years old to use this site. By using our services, you agree to our Terms of Use and this Privacy Policy.
2. Personally Identifiable Information (PII)
We only collect personal information when you provide it or when it is needed to deliver our services. This includes:
- Full name and mailing address
- Email address and phone number
- Social Security number and date of birth
- Employment or financial information
We use your personal information to deliver services, send updates, and communicate by email, phone, or text. You can update your information anytime by logging into your account.
3. Where We Get Your Information
We only collect information from what you provide to us on the website, for example:
- Registration forms
- Billing and payment details
- Security questions
- Your replies to our communications
- Customer support messages
- Updates you provide about your application
4. Non-Personal Information (Anonymous Data)
We automatically collect data that does not directly identify you. This includes:
- Browser type, device, and IP address
- Cookie data and usage patterns
- General demographic or location data (if allowed)
This information helps us improve our services, prevent abuse, and understand how users interact with the site.
5. Cookies
Cookies are small files saved in your browser. We use them to:
- Remember your settings and login details
- Support website functionality
- Customize your experience
- Analyze usage trends
You can turn off cookies in your browser settings. Some features may not work if cookies are disabled.
6. Web Beacons
We use web beacons (tracking pixels) to:
- Track page views and email opens
- Measure performance of site features
- Improve our communication and services
7. Do Not Track Signals
Our website does not currently support “Do Not Track” browser settings. Use privacy-focused browser tools if you want to limit tracking.
8. Sharing Your Information
We may share your information:
- With affiliates or partners for marketing purposes
- With service providers (e.g., payments, tech, support)
- With vendors who assist with analytics, email, or ads
- With e-commerce tools on our website (governed by their privacy policies)
- As required by law or legal request
- If our business is sold or merged
You may receive service-related or marketing messages. To stop SMS messages, reply with “STOP.”
9. Special Cases When We Share Information
We may disclose your data:
- To prevent fraud or legal harm
- To protect our rights or comply with a court order
- If your information becomes public through a government filing
10. Your Marketing Choices
You can opt out of marketing by:
- Clicking “unsubscribe” in any email
- Contacting us via the Contact Us page
You may still receive service-related messages. Other companies you’ve shared information with may still contact you unless you opt out directly with them.
11. External Links
This Privacy Policy only applies to fileright.com. If you click a link to another website:
- That sites privacy policy will apply
- They may collect data through their tools and widgets
- We recommend reviewing the privacy policy of any other website you visit
We are not responsible for how other websites collect or use your information.
12. Security
We take the protection of your personal data seriously. To protect your Personally Identifiable Information (PII), we use a combination of technical, administrative, and physical safeguards. These include:
- Strong encryption of all personal data, both in transit and at rest
- Regular penetration testing and vulnerability assessments by security professionals
- Strict access control policies, ensuring only authorized personnel can access sensitive data
- Monitoring and logging of all access to data, with alerts for unusual or unauthorized behavior
- Multi-factor authentication and secure password enforcement
- Code reviews and security testing as part of our development process
No system is 100% secure. You can help protect your data by using strong passwords and avoiding untrusted networks.
13. Data Transfers and Retention
Your data may be stored or processed in the U.S. or other countries. By using this site, you agree to this transfer.
We keep your data:
- While your account is active
- As long as needed to provide services
- As required by law
We may delete or move your data at any time, including at your request. If you request that your data is deleted, it will be deleted within 45 days.
14. Children Under 18
This site is not for children under 18. We do not knowingly collect data from minors. If we find such data, we will delete it.
15. Changes to This Privacy Policy
We may update this policy. When we do:
- We will update the effective date
- We may ask for your consent for major changes
- Continued use means you accept the updates
16. Your Rights Under the California Consumer Privacy Act (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These include:
- The right to know what personal information we collect and how we use it
- The right to access your personal information
- The right to delete your personal information
- The right to opt out of the sale of your personal information
- The right to non-discrimination for exercising your privacy rights
To make a CCPA-related request, you can:
- Email us at privacy@fileright.com
- Use the form on our Contact Us page
We may need to verify your identity before processing your request. You may also assign an authorized agent to make a request on your behalf. We will respond within 45 days, unless more time is needed, in which case we will notify you.
17. Data Security and Breach Notification
If we detect a data breach involving your personal data, we will:
- Notify you as soon as possible after confirming the breach
- Clearly explain what happened, what personal data was involved, and what steps we are taking
- Provide recommendations for how you can protect yourself (such as changing your password)
- Comply with all legal obligations, including notifying regulators if required
We may contact you directly (via email or other communication) and post updates on our website if necessary.
18. Agreement to These Terms
By using this website, you agree to this Privacy Policy. If you do not agree, please stop using the website.
19. Contacting Us with Privacy Concerns
If you have questions or believe your privacy was violated, please contact our Privacy Officer via the Contact Us page.
